Shipping & Returns Policy
All U.S. orders are eligible for FREE Ground Shipping.
Orders usually ship out within 24-48 hours from when they are placed.
Expedited Shipping is available, simply checkout, and call 888-507-8215 or email us at firstname.lastname@example.org your Order #, and we will promptly get in touch with you. Or, call before making your order to check the 2 Day shipping or Overnight shipping fees.
For international orders please contact us and we will take your order by phone or email. You will be responsible for shipping fees as well as duties.
Canada Orders are $15 fixed fee for Ground Shipping, for orders that are under $100. If your order is over $100, or if you need expedited shipping, please contact us for a quote.
You have 30 Days from when you receive your order to return unopened unused and unworn merchandise. If your order was shipped correctly, you will be responsible for the shipping expense.
Only authorized returns will be accepted and refunded. Email Support@sockbin.com with your return request and reason for return.
Refunds will only be issues for unworn socks and hosiery in their original packaging for hygienic reasons.
For example, if you ordered 12 pairs of socks, and tried on 1 pair, but it was not to your liking, please send us back the worn sock in addition the other 11 pairs. You will be partially refunded for 11 pairs and the one 1 pair will be adjusted from your refund.
We have a homeless shelter program and the needy can use your once-worn sock (after we wash it), so please send it back as well.
If by any chance you have received an order damaged or incorrect, Sockbin.com will issue a pre-paid return label via e mail to return the damaged or incorrect merchandise. Please call or email us so that we can best help you.
If you have received your order, and the items you ordered did not reflect what you actually ordered, or if you were sent the wrong quantity, please email us at email@example.com to let us know immediately with your order # in the subject line.
If you would like to exchange any items, please email or call with your Order #. Explain clearly what you would like to exchange.
If you are not satisfied with the items you received, you may return your order at your own shipping expense and we will refund you in full. Credit will be posted to your original form of payment within 5-7 days. You MUST let us know you would like to return any items, and email us at firstname.lastname@example.org for instructions on where to ship it back to.